Press and hold the folder that you want to take ownership of, then tap Properties. To take ownership of a file or folder, follow these steps: You might be able to resolve this issue by restoring your ownership of the files and folders. Therefore, you may no longer have ownership of some files or folders. If you recently upgraded your computer to Windows 8 from an earlier version of Windows, some of your account information may have changed. You may not have ownership of a file or folder You do not have the appropriate permissions. If particular steps do not resolve the issue, try a different set of steps.Īn "Access Denied" error message can occur for one or more of the following reasons: Note You may not always receive an “Access Denied” error message for these kinds of issues. Use the method for your version of Windows. To resolve a particular issue, follow the steps for the issue that best describes your situation. Issue 3: You cannot open a file or folder after you install a new version of Windows. Issue 2: You cannot access, change, save, or delete files and folders. Issue 1: You receive an "Access Denied" error message or a similar message. When you try to access or work with files and folders in Windows, you experience one or more of the following issues: It is crucial to get reproducible steps in order for Autodesk teams to determine the root cause.Windows 8 Enterprise Windows 8 Pro Windows 8 Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate Windows 7 Home Premium Windows 7 Home Basic Windows 7 Starter Windows Vista Enterprise Windows Vista Ultimate Windows Vista Business Windows Vista Home Premium Windows Vista Home Basic Windows Vista Starter Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows XP Starter Edition More. Many of these submissions are environmental, affecting only very specific environments or scene files. If any Autodesk product crashes, it will attempt to send crash dump information to Autodesk servers. What email address is used to submit Customer Error Reports (CER)? Screenshots and short movies can also be submitted. Include the precise steps needed to reproduce the problem. See: How do I gather Inventors Hardware Diagnostics information? See How do I start the Windows System Information and generate an NFO report? Screencast captured with Autodesk Screencast showing the error. If it does, include the files in the case submission to Autodesk Support: If not, it could be just a problem with this one machine.ĭoes it happen on a specific model or drawing? Answers to these questions are crucial to efficient troubleshooting: If the above suggestions have all been tried but more help from Autodesk is needed when submitting a support case ensure that the following information is included.
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